Debbie joined Hypertech in December 2022 and serves as our dedicated Administration Manager. As the first point of contact for new clients, she ensures that everyone receives a warm welcome and that their initial interactions with Hypertech are seamless and professionally handled. Debbie is responsible for managing all client data securely, adhering strictly to GDPR guidelines, and holds the ICO certificate in her name, demonstrating her expertise in data protection. She efficiently collates all necessary documentation for processing ECA (Embedded Capital Allowances) claims, ensuring that everything is in order for smooth operations. In her daily duties, Debbie is in constant communication with clients, handling inquiries via email, and ensuring all necessary paperwork is promptly chased up. She also maintains regular contact with our technical team, skillfully coordinating between departments to facilitate timely outcomes for our claims processes. Known for her helpful demeanor and meticulous attention to detail, Debbie is a vital link between Hypertech and our clients, contributing significantly to the overall success of our team.